Shipping Policy
Shipping Policy – BlackTreeX
Reliable, Fast & Transparent Shipping for a Seamless Shopping Experience
At BlackTreeX, we’re committed to delivering your orders quickly, safely, and efficiently. Whether you're in the U.S. or shopping internationally, our shipping process is designed to keep you informed and satisfied from checkout to doorstep.
📦 Order Processing Time
- Processing Time: All orders are processed within 1–3 business days after payment confirmation.
- Order Confirmation: You will receive an order confirmation email with full order details once your order is placed successfully.
🚚 Shipping Methods & Delivery Estimates
- Standard Shipping (U.S.): 5–8 business days
- Expedited Shipping (U.S.): 2–4 business days
- International Shipping: 7–15 business days depending on destination
*Please note that delivery times may vary due to carrier delays, weather, or public holidays.
🌍 Shipping Coverage
We currently ship to:
- All 50 states in the United States
- Selected international destinations including Canada, UK, Australia, and more
💰 Shipping Charges
- Domestic Orders (U.S.): Shipping charges are calculated at checkout based on your location and selected shipping method.
- International Orders: Shipping rates vary by destination and order weight, and are displayed at checkout.
📦 Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order in real time.
🛑 Customs & Import Duties (International Orders)
For international shipments, customs duties and taxes may apply based on your country’s regulations. These charges are the responsibility of the customer and are not included in our shipping rates.
❌ Lost or Damaged Packages
We take great care in packaging your products securely. However, if your order arrives damaged or gets lost in transit, please contact us immediately:
- Email: info@myblacktree.com
- U.S. Support: blacktreex.us@gmail.com
We’ll investigate and work with the carrier to resolve the issue promptly.
🔄 Changes to Shipping Policy
We may update this policy from time to time to reflect operational or regulatory changes. The most recent version will always be available on our website.
Thank you for shopping with BlackTreeX – where smart choices meet fast delivery.